Service Center

Based on a thorough understanding of our customers’ needs, we collaborate closely with them to develop tailored solutions, employ high‑efficiency, reliable equipment, and utilize premium raw materials. We meticulously organize production to maximize yield and ensure the highest possible pass rate. In addition, we provide comprehensive, attentive after‑sales service customized to meet each customer’s requirements. Our company conducts periodic follow‑up visits to identify any practical issues encountered during product use, assess operational performance, and proactively address potential challenges. Throughout our interactions with customers, sales and service personnel meticulously document all feedback and relevant information, which is regularly compiled into written customer‑status reports. These reports are shared with the General Manager and the respective departments—Engineering, R&D, Quality, and Production—to inform production planning, maintain quality consistency, and guide the development of new products.

The company operates an electrolyte production facility equipped with industry‑leading technologies, including state‑of‑the‑art production processes and equipment for various organic solvents such as EC and EMC, with a total production capacity exceeding 20,000 tons. It boasts 50 sets of large‑scale production units and 60 sets of auxiliary equipment, along with a comprehensive suite of testing, analytical, and inspection instruments. The company also employs highly qualified production workers, quality‑control personnel, and technical R&D staff.

To date, the company has developed robust industrialization capabilities, establishing a close collaborative framework and strong interdepartmental ties across production, technology, R&D, supply chain, and management. Following successful development, new products can be swiftly transitioned into production, achieving scaled-up industrial manufacturing while ensuring stable, sustained operations and consistent product quality.